by Hope Bakker, Communications Division

As a state agency, ERB is becoming part of a more cohesive internet presence for all New Mexicans who use technology and content provided by the state. The Department of Information Technology has spearheaded this change to increase security and efficiency with the goals being better access and service to you.

The changes include:

  • A new website address:
  • A new member portal address. The Member Service Portal is located in the upper right-hand corner of the website menu as it was before. Simply click on the blue “MyNMERB Account” button in the upper right hand of the ERB Home page and bookmark the new address for the Member Portal.
  • Multi-factor authentication was implemented and is now required for Members with existing accounts to login.
  • Agency email addresses now include the suffix “”. Please be sure to update your contact list so we will be able to stay in communication.

If you experience any difficulties with the website or email addresses, please reach out to us by using the Contact ERB Communications form so we can address issues as quickly as possible.